Specialist vehicle shipping agent — UK to 190+ destinations worldwide
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Privacy & Cookie Policy
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Privacy & Cookie Policy
Specialist vehicle shipping agent — UK to 190+ destinations worldwide
Ascope Shipping Services LTD (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request a quote, or use our vehicle and cargo shipping services.
We are the data controller responsible for your personal information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website or services, you agree to the practices described in this policy.
Ascope Shipping Services LTD is registered in England under company number 08560381, with our registered office at One Business Village, West Dock Street, Hull, HU3 4HH.
When you request a quote, make a booking, or contact us, we may collect:
When you visit our website, we automatically collect:
| Purpose | Example |
|---|---|
| Provide quotes and services | Preparing shipping quotes and processing bookings |
| Manage your shipment | Organising customs clearance, vessel booking, and documentation |
| Communicate with you | Sending booking confirmations, updates, and bill of lading details |
| Improve our website | Understanding how visitors use our site to improve navigation and content |
| Meet legal obligations | Complying with customs, tax, and regulatory requirements |
| Prevent fraud | Verifying identity and protecting against fraudulent bookings |
| Marketing (with consent only) | Sending relevant offers or updates, where you have opted in |
We only process your personal data where we have a lawful basis to do so:
| Legal Basis | When It Applies |
|---|---|
| Contract | Processing necessary to provide the shipping service you have requested |
| Legitimate Interests | Improving our services, preventing fraud, and maintaining business records |
| Consent | Analytics and marketing cookies, and any marketing communications |
| Legal Obligation | Meeting customs, tax, or other regulatory requirements |
A cookie is a small text file placed on your device when you visit our website. Cookies help our website function correctly, remember your preferences, and allow us to understand how visitors use our site. You can learn more about cookies generally at allaboutcookies.org.
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential Cookies | Required for the website to function, such as remembering your cookie consent choice and maintaining your quote session | No, these are necessary for the site to work |
| Analytics Cookies (Google Analytics: _ga, _gid, _gat) | Help us understand how visitors use our website so we can improve it. See Google’s Privacy Policy for more detail | Yes, via our cookie consent banner |
| Marketing Cookies | Used to measure the effectiveness of our advertising and, where applicable, show relevant ads | Yes, via our cookie consent banner |
Analytics and marketing cookies are only set once you have given your consent through our cookie banner. You can opt out of Google Analytics tracking specifically using Google’s opt-out tool.
You can manage your cookie preferences at any time through our cookie consent banner, where you can choose to accept all cookies, reject non-essential cookies, or customise your settings.
You can also control cookies directly through your browser settings:
| Browser | Where To Manage Cookies |
|---|---|
| Chrome | Manage cookies in Chrome settings |
| Firefox | Manage cookies in Firefox settings |
| Safari | Manage cookies in Safari settings |
| Edge | Manage cookies in Edge settings |
Please note that blocking essential cookies may affect the functionality of our website, including our quote request forms.
We do not sell your personal information. We may share your information with:
We only share the minimum information necessary for each of these purposes.
Because we ship vehicles and cargo to destinations worldwide, your personal information may need to be shared with customs authorities and shipping partners outside the UK and European Economic Area, including in destination countries that may not have data protection laws equivalent to the UK.
This transfer is necessary to complete your shipment and clear your goods through customs at the destination. Without sharing this information, your shipment may be delayed or held at the port of entry. By using our services, you agree to this transfer of information where necessary.
| Data Type | Retention Period |
|---|---|
| Quote and booking records | 7 years, in line with standard business and accounting record requirements |
| Customer communication records | 3 years from the last interaction |
| Website analytics data | Retained in anonymised, aggregated form after 26 months |
| Marketing consent records | Until you withdraw consent |
We take the security of your personal information seriously and use appropriate technical and organisational measures, including secure servers, encrypted data transmission, and access controls, to protect your data from loss, misuse, or unauthorised access.
While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You have the right to:
| Right | What It Means |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Rectification | Ask us to correct inaccurate or incomplete information |
| Erasure | Ask us to delete your data, subject to legal record-keeping requirements |
| Restriction | Ask us to limit how we use your data |
| Portability | Receive your data in a structured, commonly used format |
| Objection | Object to processing based on legitimate interests |
| Withdraw Consent | Withdraw consent at any time for consent-based processing |
To exercise any of these rights, please contact us using the details in the Contact Us section below. We will respond within one month.
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
If you have any questions about this Privacy & Cookie Policy or wish to exercise your rights over your personal data, please contact us:
Ascope Shipping Services LTD
One Business Village, West Dock Street, Hull, HU3 4HH
Email: sales@ascopeshipping.co.uk
Phone: 01482 228366
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Website: ico.org.uk
Phone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF